Service requests
Services can be received:
On portal 1 Kadastrs.lv, using an e-service available in the “Electronic Services” section of the portal Kadastrs.lv - > “Portal” - > “Receive or order archive materials” - > “Archive materials”.
Documents available in electronic form for land units, buildings and groups of premises shall be disclosed within the framework of the e-service.
If the required document is not available in electronic form, an application for it may be drawn up within the scope of the e-service.
It is not possible to receive an extract or a transcript of the document within the framework of the e-service.
2. when submitting an application:
2.1. in electronic form:
- by means of a secure electronic signature containing the time stamp, by sending a signed application to any NCD Customer Service Centre (CAC) e-mail address or official VZD e-mail address.
- using the “Proposal, complaint, question or request” service of the portal Latvija.lv. In this case, the request may not be signed by electronic signature.
2.2. after prior recording in person in any CAC of the SSD.
When ordering a service in person, a personal identification document (passport or identity card (ID card)) and the authorised person - including an authorisation document, must be presented.
2.3. by post, by sending a request to any CAC address of the SSD.
An order for archival materials containing restricted availability information shall only be initiated by the VZD after verifying the identity of the individual in the CAC.
Fulfillment
VZD starts order execution on the next working day after payment of the prepayment invoice.
If the order is not possible to determine the exact time of registration fees for services and reimbursement of the execution of the order is being prepared in the final invoice after actual work.
We will send the final invoice for the executed order to you by email.
Receipt of services
The original of an archive document or an electronic document prepared as a result of the execution of the service may be received:
1. online (if the document is available in electronic form and does not have accessibility restrictions) or in the “My Portal” section of the Portal Kadastrs.lv - > “My Account” (if you requested the service using the “Archive Materials” service of the portal Kadastrs.lv)
The attached file will be available on the Kadastrs.lv portal for 90 calendar days.
2. in the form specified in the request:
- in the “My Portal” section of the portal Kadastrs.lv - > “My Account”;
The attached file will be available on the Kadastrs.lv portal for 90 calendar days.
- e-mail or e-mail;
- after pre-recording in any CAC of the SSD;
Upon receipt of the document VZD CAC, a personal identification document (passport or ID card) must be produced and the authorised person shall also be empowered.
- by post (postal charges are paid by the interrogator).
The document will be sent in the form of a recorded mailing if it contains restricted availability information.