Service requests
An application for the receipt of a service may be submitted:
1. by electronic means:
- by means of a secure electronic signature containing the time stamp, by sending a signed application to any NCD Customer Service Centre (CAC) e-mail address or official VZD e-mail address.
- using the “Proposal, complaint, question or request” e-service of the portal Latvija.lv. In this case, the request for information may not be signed by means of an electronic signature.
2. after pre-recording in any CAC of the SSD.
When ordering a service in person, a personal identification document (passport or identity card (ID card)) and the authorised person - including an authorisation document, must be presented.
3. by post, sending an application to any CAC address of the SSD.
The documents necessary for the performance of the service (for example, an authorisation document, contract) with legal effect (i.e. such documents, which have been drawn up in conformity with the requirements specified in regulatory enactments and signed with a secure electronic signature and contain a time stamp) shall be attached to the application.
Fulfillment
VZD starts order execution on the next working day after payment of the prepayment invoice.
Receipt of services
Within the framework of the performance of the service, the VZD shall register or update the data of the Cadastre Information System.
At the request of a person, the VZD shall prepare a statement regarding the registration or updating of data of the cadastre object in the Cadastre information system and shall issue it in the manner specified in the application:
- in the “My Portal” section of the portal Kadastrs.lv - > “My Account”;
The attached file will be available on the Kadastrs.lv portal for 90 calendar days.
- e-mail or e-mail;
- after pre-recording in any CAC of the SSD;
Upon receipt of the document VZD CAC, a personal identification document (passport or ID card) must be produced and the authorised person shall also be empowered.
- by mail (postal charges are paid by the customer).
The document will be sent in the form of a recorded mailing if it contains restricted availability information.