Process description
Service requests
Receipt of services you have to submit the following documents:
- application regarding the manufacturing of a duplicate document
- a mandate if the initiator is an authorised person.Submit Request
Service can also order:
- by sending an application (signed with a secure electronic signature and time stamp), to the e-mail address of any customer service centre or to the official e-mail address of the VZD;
- face-to-face in any customer service center. The recipient of the service shall sign a request for an order drawn up in the customer service centre;
- by post, by sending an application for service to any VZD customer service centre address;
- by sending an electronic request using the e-service “Submit a proposal, complaint, question or request” on the national administration services portal Latvija.lv. In this case, the request for information may not be signed by electronic signature as the person's electronic identification has been carried out.Order registration
The SLS note on the basis of your request to the employee registers the order and shall draw up a prepayment invoice for services.
If the request is received electronically, we will send the invoice to your e-mail address.
The request of the SLS note invoice customer service centre will receive an order at the time of registration.
If the prepayment invoice neapmaksāsiet prescriptions during the 30 calendar days after his discharge, we suppose you have given up on the service and order anulēsim.
Please refer to the terms of the VZD order in the https://www.vzd.gov.lv/lv/vzdpin. linkFulfillment
The VZD starts the order on the next working day after the order was accepted, verified the identity of the person and paid the prepayment invoice through the credit institution or immediately, if the payment is made by the POS at the time of the order.Receiving the order
You will receive the document prepared as a result of the execution of the service in the form and place specified in your application:
- e-address;
– in the “My Account” section of the portal Kadastrs.lv;
For the recipient of the service, the file will be available on the Kadastrs.lv portal for 90 calendar days.
- via e-mail.
A document (pdf) containing restricted accessibility information, including personal data, is password protected.
- by post to the address indicated in the application as a written letter;
- in person at any of the SLS note for all in-scope Colgate Countries.
Upon receipt of the document in the CAC, the identity document - passport or identity card (ID card) and the authorised person - including the mandate, must be presented.